根据REACH法规第33条：

•   SVHC＞0.1%，物品的供应商有义务向收货方提供足够的信息以确保物品的安全使用，至少应包含物质名称。
•   应消费者要求，含有＞0.1%的SVHC的物品的供应商应在45日内免费向消费者提供足够的信息以确保物品的安全使用，至少应包含物质名称。

•   Directly after a substance is included in the Candidate List, suppliers of articles which contain such a substance in a concentration above 0.1% (weight by weight) have to provide enough information to allow the safe use of the article to the recipients of the article. In this case, recipients are industrial or professional users and distributors, but not consumers. As a minimum the name of the substance in question has to be communicated.
•   Consumers can request similar information. The supplier of the article has to provide this information within 45 days, free of charge.

为了便于消费者查询物品是否含有SVHC物质信息，欧盟成员国建立了AskREACH数据库，物品供应商可以通过供应商前端平台向AskREACH数据库提交其物品的SVHC信息。同时开发了一款手机APP“scan4chem”–用于检查产品中高度关注物质(SVHCs)的免费应用程序–现已面向12个欧洲国家的消费者提供。这些信息会自动传递给每一个通过该应用查看你的商品的消费者。对于数据库中没有信息的商品，每次消费者询问信息时，都会向供应商发送电子邮件请求。SCAN4CHEM网址：https://www.askreach.eu/

With the app, consumers will be able to easily check the SVHC content of an article or create a request for SVHC information on any article they are interested in, leading to a substantial increase of information requests to the suppliers of articles.
As an article supplier, you will be able to provide the information on SVHC in your articles to the LIFE AskREACH database through the AskREACH supplier front end. The information will automatically be passed on to every consumer that checks one of your articles via the app. For articles without information in the database, an e-mail request is sent to the supplier each time a consumer asks for the information.

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